Privacy Policy

At Krioula Experience, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services. Please read this policy carefully:

1. Information We Collect:

• Personal Information: We may collect personal information such as names, addresses, contact details, and payment information when you make a reservation or inquire about our services.

• Booking Information: Details related to your travel arrangements, including itinerary, preferences, and special requests.

• Communication: Records of our communication with you, including emails and messages.

2. How We Use Your Information:

• Service Provision: We use your information to fulfill and manage your bookings, provide customer support, and deliver our services.

• Communication: We may use your contact details to send important updates, notifications, or promotional materials related to our services.

• Improvement of Services: Your feedback and preferences may be used to enhance and personalize our offerings.

• Legal Obligations: We may process your information to comply with legal obligations.

3. Data Security:

• We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

• Your payment information is securely processed through reputable and secure payment gateways.

4. Information Sharing:

• We do not sell, trade, or rent your personal information to third parties.

• We may share your information with trusted service providers who assist us in delivering our services, such as accommodation providers and transportation services.

• In the event of a merger, acquisition, or sale, customer information may be transferred to the new entity, subject to the same privacy standards.

5. Cookies:

• We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website usage and tailor our services to your preferences.

• You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights:

• You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us using the information provided below.

7. Changes to the Privacy Policy:

• We reserve the right to update and modify this Privacy Policy. Any changes will be communicated through our website or other appropriate channels.

8. Contact Information:

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For any questions, concerns, or requests regarding your privacy, please contact us:

 

Krioula Experience Tour Operator
Email: krioulaexperience@gmail.com

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By engaging with Krioula Experience services, you acknowledge and accept the terms outlined in this Privacy Policy.

 

Date of Last Update: 20th November 2023.